Shop Policies.
Your satisfaction is my first priority. If you are not happy with your purchase for any reason, please contact me.
I'd be happy to work with you to resolve the issue. Please note, these are handmade items, although I try to get everything perfect, these are beaded one bead at a time.
Tutorials, Patterns & Video's
Disclaimer: Video, Tutorials and Patterns may be in the description and possibly some narration in the video contains affiliate links. If you click on them and purchase something, I will get a small percentage revenue. It helps me with the costs needed to make these free tutorials & products. But, unless specially indicated in the video/video description, I do not specifically promote those products over others, and may give alternative.
Returns and Exchanges.
Only defective or damaged merchandise may be returned. Claims for returns of defective or damaged merchandise must be made within 14 days of when the customer has received the order and shop has been notified.
Refunds are issued in the original form of payment only.
Payment
I accept payments through PayPal, a secure online payment system which is very popular and easy to use.
CREDIT CARDS ARE WELCOME - You don't need a PayPal account to pay for your order through PayPal. Click the payment button and it will give you the option to pay with a credit card without signing up for a PayPal account.
Shipping
Items are shipped out within 1-3 days after confirmation of payment.
Your order will be processed and shipped for delivery within 1 to 3 days. Whenever possible we make every effort to ship the same day. Orders are shipped (Priority) or (Ground) USPS. Unless specified different by customer. You will receive a (Delivery Confirmation) number via e-mail, so you will be able to track your order. International orders will be sent by ground in an effort to keep cost as low as possible for our customer. All shipping charges are non-refundable.
For special orders (Made to Order or Customized) items please allow 5 to 10 days for shipping. Made to order or customized items = Any item that a color, size or special instructions requested (lace, beads, ribbon etc.).
Your order will be processed and shipped for delivery within 1 to 3 days. Whenever possible we make every effort to ship the same day. Orders are shipped (Priority) or (Ground) USPS. Unless specified different by customer. You will receive a (Delivery Confirmation) number via e-mail, so you will be able to track your order. International orders will be sent by ground in an effort to keep cost as low as possible for our customer. All shipping charges are non-refundable.
For special orders (Made to Order or Customized) items please allow 5 to 10 days for shipping. Made to order or customized items = Any item that a color, size or special instructions requested (lace, beads, ribbon etc.).
*All international orders will have full value declared on customs forms - no exceptions."
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
International Buyers – Please Note:
Import duties, taxes, and charges are not included in the item price or shipping cost. These charges are the buyer's responsibility.
Please check with your country's customs office to determine what these additional costs will be prior to buying.
Customs fees are normally charged by the shipping company or collected when you pick the item up. These fees are not additional shipping charges.
We won't under-value merchandise or mark the item as a gift on customs forms. Doing that is against U.S. and international laws.
Additional policies and FAQs
Color Variance: The color of an item shown on your computer monitor may vary from the color of the actual product. We try our best to represent the true color of an item. Certain things are out of our control such as monitor settings. Matching a particular color in the picture on our computer monitor or screen to an actual product on our website can be difficult. We reserve the right to correct typographical errors in descriptions of items size, color, and price.
It is the customer’s responsibility to verify order information at checkout. We will process the order based upon the information given on the order.
It is the customer’s responsibility to verify order information at checkout. We will process the order based upon the information given on the order.
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